Where is the physical location of your store?

Bedazzled By Jeanelle is solely an online fashion jewelry store. We are located in Weslaco, Texas.

How do I place an order?
Browse through our product categories, select your items and add them to your cart for checkout.

Is registering online required to place an order?

No, you may checkout as a guest. However, if you do register, you will have access to your order history and you may check order status every time you place an order with us.

How do I check the status of my online order?

If you registered with us, you can login to your account. Select "My Account" and then go to “Order History”.

Can I cancel my order?
Processed orders cannot be cancelled once they are received. However, they can be returned once you receive them.

What must I do to return my purchase?

If you are not 100% satisfied with your purchase, you may return your purchase for a full refund within 15 days of receipt. Email us at bedazzledbyjeanelle@gmail.com for your refund authorization code.

Within how many days are orders shipped?

All orders processed will be shipped within 2 business days. However, if an order is placed over the weekend, it will be processed and shipped on Monday.  

Standard Shipping/ Expedited Shipping?
For standard shipping you should receive your order within 5-10 business days. With Expedited Shipping you should receive your order within 2-3 business days.

Where exactly do you ship?
We ship anywhere within the United States, Canada and Mexico. We do not ship to P.O. Boxes or to FPO, APOS.

What payment methods do you accept?

We currently accept Mastercard, Visa, American Express, Discover, and Paypal for all orders placed at Bedazzled By Jeanelle. 

Can we use promotion codes for purchases?

Only one promotion code may be used per purchase. 

Do you charge sales tax?

Sales Tax will be collected for all orders placed in Texas.

Do you store our credit card information?

Due to liability constraints, no we do not store a customer’s credit card information in our servers. We have many security measures in place to protect your information.